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 Vacheron Constantin provides the service by creation of individual watches for clients. To the customer gives an opportunity in developing model. It depends on his abilities and wishes , it depends on scope of work, brand represent three variants. 1 revision the exact, already existing model by taste of client: changing material or changing design of dial. 2 special for client makes new case and already existing movement fixes in it. And 3 variant, from the very beginning they make case and new movement develops in accordance with wishes of client. New model in the whole, develops in frames of watch conception of the brand.
When client asked watch more complicated then Tour de L’Il, it elaborated, was created new model, which completely was different from first one. Creation of new movement is rather time-consuming and costly process. Because of the one watch they start new project. But individual watches Vacheron Constantin created in one piece. And if brand will decide to include it in its model range, it will request permission to costumer of the model. It proves adherence of the brand to real values and traditions of watchmaking, when watchmakers worked connected with their costumers, that is in traditions of the brand. In 30-s of XIX century Francois Constantin visited China, New-York to meet clients.
For providing needed range of the project was created a commission of the brand which includes: the head of the commission, designer - Vincent Kauffmann, director for the output, marketing Chistian Selmoni, director of the musum of the brand and general director Vacheron Constantin - Juan-Carlos Torres. It is possible to visit clients. Department head of individual orders and designer can personally meet him. Designer, considering wishes of the costumer, can do sketch of future watch at the place. Clients has opportunity to become part of the history of brand. 250-s history of watch traditions of Vacheron Constantin - guarantee of highest quality made watch and future guarantee maintenance and repairing. They give guarantee to make spare details by hands which can be needed in the future for repairing and changing. As noted general director of the brand Juan-Carlos Torres: “When you buy watch-especially complicated, you enter in relations with its manufacturer on the whole service life.
While developing models Vacheron Constantin Quali de L'Ile on the base was principle of client participation in developing individual model considering wishes of future owner. The customer has opportunity to choose combinations of case element of watches (side panels, ears, inserts between ears, base plate, rim, back case and crown). You can choose material: rose gold, titanium, palladium, in the general it is 400 combinations. For easier choice of needed view of personal watch, workers of manufacture developed special computer application. Thanks to this program the costumer can “collect” and get a view on the screen of future watches. There are three variants of the dial: dark-gray, bright or dark. In first two movement is covered with rhodium, the last-movement is covered with ruthenium.
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